The updates fail from either of the following, when the McAfee Agent policy is set to choose the repository based on
Subnet distance:
- Distributed Repository
- ePolicy Orchestrator repository
The issue does not occur if you use the policy option
Use order in repository list.
The
Masvc_<computer_name>.log (5.x) or
MA_<computer_name>.log (4.x) contains the following errors:
I #4284 imsite Found site name=ePO_(DistributedRepository1)
I #4284 imsite Found site name=McAfeeHttp
I #4284 imsite Found site name=ePO_(DistributedRepository2)
I #4284 imsite Found site name=ePO_(DistributedRepository3)
..
I #4500 LstnSvr CAsyncSocket::DoAccept for event: FD_ACCEPT
I #4516 LstnSvr 'GET' request received from Host: fe80::e8b7:8eac:66cc:3853%11:65400
I #4516 LstnSvr Cycle not detected. The request is from agent
I #12888 imsite Traceroute using IP address failed.
E #11540 imsite Error trace:
E #11540 imsite [calculate subnet distance,ePO_(DistributedRepository1)]->
E #11540 imsite Tracing of (ePOServername) failed
I #1224 Agent Forward all events request received
I #4292 Agent Agent event wakeup, processing events
i #4292 Agent Agent is looking for events to upload
I #4292 Agent Agent did not find any events to upload
..
I #4552 LstnSvr Cycle not detected. The request is from agent
I #12888 imsite Traceroute using server name failed.
