VPN client software compatibility with Endpoint Security Firewall

Technical Articles ID: KB87066
Last Modified: 2023-02-07 18:20:53 Etc/GMT

Environment

Endpoint Security (ENS) Firewall 10.x

Summary

ENS Firewall adheres to the protocol standards. Most VPN client software functions with the ENS Firewall. But, we're unable to test every VPN client software version and vendor.

Related Information

If you encounter specific issues with a VPN client, first determine whether the issue is an ENS Firewall policy issue or a VPN client configuration issue.

If the issue can't be resolved through policy/configuration for either the VPN client product or the ENS Firewall product, do the following:

Document the VPN client and version, hardware used, and the issue you are experiencing.
Contact Technical Support and inform the agent that you are requesting a Service Request (SR) for ENS Firewall and the VPN client software.

NOTE: Customers might need to provide a copy of the VPN client software, security token, and access to the VPN Access Point.

To contact Technical Support, go to the Create a Service Request page and log on to the ServicePortal.
- If you are a registered user, type your User ID and Password, and then click Log In.
- If you are not a registered user, click Register and complete the fields to have your password and instructions emailed to you.

Affected Products

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Knowledge Center

VPN client software compatibility with Endpoint Security Firewall

Environment

Summary

Related Information

Affected Products

Languages:

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Title

Knowledge Center

VPN client software compatibility with Endpoint Security Firewall

Environment

Summary

Related Information

Affected Products

Languages:

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