'Add Local Domain Users' fails to assign to client systems, after deletion of Registered LDAP Server
Last Modified: 2024-01-06 09:58:18 Etc/GMT
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'Add Local Domain Users' fails to assign to client systems, after deletion of Registered LDAP Server
Technical Articles ID:
KB85872
Last Modified: 2024-01-06 09:58:18 Etc/GMT Environment
Drive Encryption (DE) 7.x For details of DE 7.x supported environments, see KB79422 - Supported platforms for Drive Encryption 7.x. ProblemUsers previously assigned to other systems aren't being assigned via the Add Local Domain Users (ALDU) process.
CauseAfter deleting and adding a new Registered LDAP Server, the DE Active Directory lookup cache for the previously added user is pointing to the non-existent LDAP server.
IMPORTANT:
SolutionContact Technical Support for assistance to resolve this issue.
To contact Technical Support, go to the Create a Service Request page and log on to the ServicePortal.
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