This article contains a series of steps that help you in identifying your ENSSP configuration and important system requirements for the scanner. After you’ve identified your configuration, you can compare it to the checklist of system requirements.
To identify your current configuration, perform the following steps:
NOTE: Variations in syntax could occur depending on your version of NetApp Data OnTap.
- Find the vscan timeout settings on the filers:
- Open a Telnet session to the filers.
- Capture the output of the following commands:
vscan options timeout
vscan options abort_timeout
- Find the SMB timeout setting on the filers:
- Open a Telnet session to the filers.
- Capture the output of the following command:
options cifs.rpcfd_timeout
If checking a vfiler, type the following command instead:
vfiler run <vfilername> options cifs.rpcfd_timeout
- Verify whether SMB2 is enabled on the filer:
- Open a Telnet session to the filers.
- Capture the output of the following command:
options cifs.smb2.enable
- Verify whether fastpath is enabled on the filers:
- Open a Telnet session to the filers.
- Capture the output of the following command:
options ip.fastpath.enable
System requirements for filers in NetApp 7-Mode:
- Set the vscan options timeout to 10
At the filer's console, run the following command:
vscan options timeout set 10
Requirement source: NetApp
Related document: NetApp recommended value for vscan options
- Set the vscan options abort_timeout to 70
At the filer's console, run the following command:
vscan options abort_timeout set 70
Requirement source: NetApp, adjusted by Trellix to '70'.
Related document: NetApp recommended value for vscan options
- Set the CIFS RPC timeout to -1 for any (v)filers that communicate directly with ENSSP
NOTE: This option, when set to something other than -1, is a leading cause of 0x14 errors.
Some (v)filers might not communicate directly with ENSSP. NetApp must determine whether this setting applies to those (v)filers. If the filer isn’t a (v)filer, execute the following command at the console:
options cifs.rpcfd_timeout -1
If the filer is a (v)filer, run the following command at the console:
vfiler run <vfilername> options cifs.rpcfd_timeout -1
Requirement source: NetApp
Related document: NetApp Bug ID 540168
- SMB2 must be prevented between Windows 6.x scanners and NetApp OnTap 8.1.2 or earlier filers
NetApp OnTap uses the SMB protocols to communicate with third-party scanners. In NetApp OnTap 8.1.2 or earlier versions, the SMB2 implementation isn’t fully Microsoft-compliant.
Requirement source: NetApp
Related documents:
- Teamed NICs on the scanner might result in misrouted packets when the fastpath option is enabled on the filer
Requirement source: NetApp
Related documents: