ePolicy Orchestrator menu options are missing, ePO Summary Dashboard page is blank
Last Modified: 2023-07-18 11:48:09 Etc/GMT
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ePolicy Orchestrator menu options are missing, ePO Summary Dashboard page is blank
Technical Articles ID:
KB82951
Last Modified: 2023-07-18 11:48:09 Etc/GMT EnvironmentePolicy Orchestrator (ePO) 5.x
ProblemYou observe the following issues in the ePO console, even after logging in as administrator:
The
2014-09-18 11:45:33,001 ERROR [http-bio-8443-exec-10] error.HTTPErrorHandler - An unexpected error occurred: status code: 404 web application url that resulted in the error :/RepositoryMgmt/masterRepository.do servlet name that resulted in the error: RepositoryMgmt username of user who submitted the request: admin ID of user who submitted the request: 1 javax.servlet.forward.request_uri = /core/orionTab.do javax.servlet.forward.context_path = /core javax.servlet.forward.servlet_path = /orionTab.do javax.servlet.forward.query_string = sectionId=orion.software&tabId=MasterRepository&orion.user.security.token=9stz2XUEEWFqaDzL javax.servlet.request.ssl_session = 1c2867e886a7fd48fc781b0b91be77860e05a1029857232806c9e278581baca0 javax.servlet.request.ssl_session_id = 1c2867e886a7fd48fc781b0b91be77860e05a1029857232806c9e278581baca0 javax.servlet.request.ssl_session_mgr = org.apache.tomcat.util.net.jsse.JSSESupport@7370e879 javax.servlet.error.status_code = 404 javax.servlet.error.servlet_name = RepositoryMgmt javax.servlet.request.key_size = 128 javax.servlet.request.cipher_suite = TLS_RSA_WITH_AES_128_CBC_SHA javax.servlet.error.request_uri = /RepositoryMgmt/masterRepository.do CauseThe database table is locked out after the action completes or terminates.
When this issue occurs, the Lock Type value is in the range 1–9, and does not revert to the default value 0 (no lock). NOTE: For a list of possible Lock Type values, see the "Related Information" section below. Solution
Change the database table attribute
Related InformationThe following table lists the possible database table Lock Type values.
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