How to create a user dump file for an unresponsive process
Last Modified: 2023-03-20 20:27:58 Etc/GMT
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How to create a user dump file for an unresponsive process
Technical Articles ID:
KB82827
Last Modified: 2023-03-20 20:27:58 Etc/GMT EnvironmentEndpoint Security (ENS) 10.x
SummaryWhen a process is not responding, you can generate a user-mode dump file for the specific process with a debugging tool such as
The Debug Diagnostic Tool allows you to specify other processes for which to obtain dumps. The additional processes are useful when troubleshooting issues where you believe that ENS might have caused the process to stop responding. Solution 1To obtain a user-mode dump file with the
The new dump file is saved in the root of the
Solution 2If a running third-party process is closing with an exception or memory reference error while ENS is running, do the following:
Solution 3Use the following method to obtain a user-mode dump file only for Windows Vista, Windows 7, Windows Server 2008, and Windows Server 2008 R2 platforms:
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