Virtual Machines are incorrectly reported with Anti-malware protection status as Off

Technical Articles ID: KB82196
Last Modified: 2023-06-15 05:48:52 Etc/GMT

Environment

Cloud Workload Security (CWS) 5.x for vSphere

Problem

Some Virtual Machines (VMs) in ePolicy Orchestrator (ePO) are incorrectly reported as having an anti-malware protection status of Off.

Cause

The SVA and ePO time zones aren't synchronized. So, the events are rejected and the database isn't updated.

Solution

This behavior is expected with the current versions.

For details about how to set the time in SVA, see the "Configuring the SVA" section in the MOVE Agentless Product Guide for your product version.

For product documents, go to the Product Documentation portal.

Affected Products

Cloud Workload Security 5.3.x
Cloud Workload Security 5.2.x
Known Issue/Product Defect

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Knowledge Center

Virtual Machines are incorrectly reported with Anti-malware protection status as Off

Environment

Problem

Cause

Solution

Affected Products

Languages:

Title

Title

Knowledge Center

Virtual Machines are incorrectly reported with Anti-malware protection status as Off

Environment

Problem

Cause

Solution

Affected Products

Languages:

Choose your region

Title

Title