Data Collection - How to create Thread and Heap dumps using JConsole
Last Modified: 2023-07-25 09:19:34 Etc/GMT
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Data Collection - How to create Thread and Heap dumps using JConsole
Technical Articles ID:
KB81848
Last Modified: 2023-07-25 09:19:34 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.x For details about ePO-supported environments, see KB51569 - Supported platforms for ePolicy Orchestrator. Summary
The information in this article helps you gather data for analysis by Technical Support. You can use the information to troubleshoot issues such as the following:
IMPORTANT: Perform the following steps in the order that they're presented in. Edit NOTE: This step isn't needed for ePO 5.10 because the
Connect To connect IMPORTANT: To configure Tomcat for remote manageability, you must do the following:
To configure JMX manageability, perform the following:
NOTE: The port number, 9004 in this example, must be the same port number that was used in step 3 for the
Collect Thread Dumps and other information: After
NOTE: It's possible to request Thread Dumps several times. You don't have to copy and paste the information every time a dump is taken. Copy and paste all collected dumps at a later point in time.
Collect Heap Dumps:
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