FATAL ERROR 0xEF000008 shown before preboot authentication on Dell Latitude E6x20 series laptops
Last Modified: 2024-01-06 08:25:28 Etc/GMT
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FATAL ERROR 0xEF000008 shown before preboot authentication on Dell Latitude E6x20 series laptops
Technical Articles ID:
KB80041
Last Modified: 2024-01-06 08:25:28 Etc/GMT EnvironmentDrive Encryption (DE) 7.x For details of DE 7.x supported environments, see KB79422 - Supported platforms for Drive Encryption 7.x. ProblemAfter successfully installing DE, encrypting, and activating on a Dell E6x20 series laptop, the system fails to start after the first system restart.
During system startup, before you see the preboot authentication screen, you see the following error: CauseInvestigation identified that the problem was related to a BIOS issue on Dell Latitude E6420 or E6320 series laptops and Dell
NOTES:
SolutionUpdate the Dell BIOS to at least A06. NOTE: The latest BIOS releases available on the Dell website as of January 2014, is A19. Affected ProductsLanguages:This article is available in the following languages: |
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