When you create a Mail Notification Task, you select a list of variables that display in the body of emails. But, when the email is sent, the selected variables display one after the other without any spaces. This format makes the information hard to read.
To set the variables, perform the following steps:
- Log on to the ePolicy Orchestrator console.
- Click Menu, Data Protection, DLP Incident Manager.
- Click the Incident Tasks tab and click Actions, New, Mail Notification Task (or select the existing Mail Notification Task).
- In the Body field of the Mail Notification Task Properties section, insert the variables you want to include.
NOTE: The variables are listed next to each other with each insertion.
- Customize how the fields display in the email that's sent by using the spacebar to separate each variable. Or, press Enter after each variable.
NOTES:
- Make sure that you use the spacebar or Enter after the ending bracket of each variable.
- HTML code isn't supported in the notification body or subject. Only variables are supported.