Free System Drive Space value is not calculated correctly if the client System Volume is not C:\
Last Modified: 2022-03-02 21:45:15 Etc/GMT
Affected Products
Languages:
This article is available in the following languages:
Trellix CEO, Bryan Palma, explains the critical need for security that’s always learning.
As per Gartner, "XDR is an emerging technology that can offer improved threat prevention, detection and response."
Trellix announced the establishment of the Trellix Advanced Research Center to advance global threat intelligence.
Trellix Advanced Research Center analyzes threat data on ransomware, nation-states, sectors, vectors, LotL, MITRE ATT&CK techniques, and emails.
As of May 14, 2024, Knowledge Base (KB) articles will only be published and updated in our new Trellix Thrive Knowledge space.
Log in to the Thrive Portal using your OKTA credentials and start searching the new space. Legacy KB IDs are indexed and you will be able to find them easily just by typing the legacy KB ID.
Free System Drive Space value is not calculated correctly if the client System Volume is not C:\
Technical Articles ID:
KB78383
Last Modified: 2022-03-02 21:45:15 Etc/GMT EnvironmentePolicy Orchestrator (ePO) 5.x
ProblemThe Free System Drive Space value, used for ePO queries, is not calculated correctly if the System Volume is not C:\ on the client.
The Free System Drive Space property in the ePO console comes from an agent property named Free_Space_of_Drive_C. If the client System Drive is not defined as C:\, the Free_Space_of_Drive_xxx (where xxx is the drive letter) in LastProp.xml might report incorrectly or as zero to the ePO server. This system property is recorded in the EpoComputerProperties.SysVolFreeSpace database field, which is exposed to the ePO query engine. Subsequently, queries using the Free System Drive Space property might report the value incorrectly. CauseThe check is hard coded to expect C:\ to be the client system drive.
SolutionTo submit a new product idea, go to the Enterprise Customer Product Ideas page.
Click Sign In and enter your ServicePortal User ID and password. If you do not yet have a ServicePortal or Community account, click Register to register for a new account on either website. For more information about product ideas, see KB60021 - How to submit a Product Idea. Affected ProductsLanguages:This article is available in the following languages: |
|