This support statement is provided by the Product Management Team.
Released: December, 2012
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| Date |
Update |
| February 20, 2023 |
"McAfee" rebranded to "Trellix" |
This article discusses how the normal interaction of the multiple recovery tools for Windows 8 and later can affect DE 7.x.
Windows 8 and later include a feature called
Automatic Repair.
If this feature runs on a system where the data on the hard-disk is encrypted, it'll destroy the encrypted operating system files and cause permanent boot problems.
NOTE: In earlier releases of Windows, the user was always asked if they wanted to repair the system before starting the repair. However, on Windows 8 and later,
Automatic Repair launches immediately if a problem is detected. It doesn't allow the user to cancel the action, leaving little opportunity to prevent the destruction of encrypted data.
This article will be updated as we research solutions or workarounds for potential issues arising for the usage of the Microsoft recovery tools.
For information on how to disable Windows 8 Automatic Repair via a login script, see
KB76649 - How to disable Windows Automatic Repair via a logon script for systems that have Drive Encryption installed.
