Couldn't open to read: No such file or directory (updates fail on Linux systems)
Last Modified: 2022-03-29 07:24:37 Etc/GMT
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Couldn't open to read: No such file or directory (updates fail on Linux systems)
Technical Articles ID:
KB95028
Last Modified: 2022-03-29 07:24:37 Etc/GMT Environment
McAfee Agent (MA) 5.7.0–5.7.5 Linux — supported environments For environment information, see KB51573 - Supported platforms for McAfee Agent 5.x. Problem
When you upgrade to MA 5.7.0–5.7.5 on a Linux system, the update can fail. You see the following errors in the [61383] (16384) [LogLvl] [I] Failed to initialize log level based on config.xml in /etc/cma.d. Using default configuration. [61383] (16384) [ScrptLpc] [I] Saving hash to registry [61383] (16384) [Xml] [E] Error trace: [61383] (16384) [Log] [E] [Main thread]-> [61383] (16384) [Xml] [E] [useExistingFile,/etc/cma.d/CMNUPD__3000/config.xml]-> [61383] (16384) [Xml] [E] [ReadBufferFromFileNoExp,/etc/cma.d/CMNUPD__3000/config.xml]-> [61383] (16384) [Xml] [E] Couldn't open to read: No such file or directory [61383] (16384) [ScrptMain] [I] Could not set up lpc pre requisites Cause
The MA When the 2 drwxr-xr-x. 106 root root 8192 Oct 5 13:49 .. 0 lrwxrwxrwx. 1 root root 22 Oct 13 12:08 ENDP_AM_1070LYNX -> /etc/ma.d/ENDP_AM_1070LYNX/ 0 -rw-r--r--. 1 root root 0 Nov 18 09:07 lpc.conf The expected correct output must resemble the one below: 12 drwxr-xr-x. 106 root root 8192 Oct 5 13:49 .. 0 lrwxrwxrwx. 1 root root 22 Oct 13 12:08 CMNUPD__3000 -> /etc/ma.d/CMNUPD__3000 0 lrwxrwxrwx. 1 root root 22 Oct 13 12:07 EPOAGENT3000 -> /etc/ma.d/EPOAGENT3000 0 lrwxrwxrwx. 1 root root 22 Oct 13 12:08 EPOAGENT3700LYNX -> /etc/ma.d/EPOAGENT3000 0 -rw-r--r--. 1 root root 0 Nov 18 09:07 lpc.conf Solution
This issue is resolved in McAfee Agent 5.7.6, which is available from the ePO Software Manager or the Product Downloads site. To view other known and resolved issues, see KB93773 - McAfee Agent 5.7.x Known Issues. NOTE: You need a valid Grant Number to access the update. Workaround
Re-create the
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