You're unable to link your ePO server to the Trellix account via the Trellix ePO - SaaS Cloud Bridge extension after following the steps in the
Trellix ePO - SaaS Cloud Bridge 2.1.0 Installation Guide.
The error below is seen in ePO when trying to link to the Trellix account in CB 2.1.0, 2.0.0:
Unable to get access/registration token from IAM service for the provided account credentials. See 'orion.log' for details
The error below is recorded in the
Orion log file:
ERROR [http-nio-8443-exec-19] registration.RegistrationProxyImpl - Unable to check multi-tenancy of the given user account: <email_address>
org.apache.http.conn.HttpHostConnectException: Connect to uam.mcafee-cloud.com:443 [uam.mcafee-cloud.com/99.84.199.12, uam.mcafee-cloud.com/99.84.199.55, uam.mcafee-cloud.com/99.84.199.114, uam.mcafee-cloud.com/99.84.199.59] failed: Connection timed out: connect
