If you've configured a custom McAfee Agent communication port in ePO, it fails.
For example:
- You configured a custom Port 90 for HTTP communication
- You created a SmartInstall package to install the Agent on a client system
NOTE: A custom port is defined instead of the secure port.
The
McAfeeSmartInstall_<date>.log has entries similar to the entries below:
I Trying to download install file using repository IP https://1.2.3.4:90
I Downloading install file from https://1.2.3.4:90/Software/Evaluation/EPOAGENT3000/Install/0409/FrameworkInstall.zip
I Fresh file will be downloaded at: C:\Users\LabUser\AppData\Local\Temp\McAfeeSmartInstall\FrameworkInstall.zip
D curl Trying 1.2.3.4...
D curl TCP_NODELAY set
D curl Connected to 1.2.3.4 (1.2.3.4) port 90 (#0)
D curl ALPN, offering http/1.1
D curl Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH
D curl TLSv1.2 (OUT), TLS header, Certificate Status (22):
D curl TLSv1.2 (OUT), TLS handshake, Client hello (1):
D curl error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
D curl Closing connection 0
W Unable to download FrameworkInstall.zip:Response:0
I [Fallback] 2:FQDN based:Install Files:Enter
I Trying to download install file using repository FQDN https://mylab.mcafee.com:90
I Downloading install file from https://mylab.mcafee.com:90/Software/Evaluation/EPOAGENT3000/Install/0409/FrameworkInstall.zip
I Partial download file is empty. Fresh file will be downloaded at: C:\Users\LabUser\AppData\Local\Temp\McAfeeSmartInstall\FrameworkInstall.zip
D curl Trying 1.2.3.4...
D curl TCP_NODELAY set
D curl Connected to mylab.mcafee.com (1.2.3.4) port 90 (#1)
...
E Trying to install agent failed by all mechanisms
E Error occured during agent bootstrap operations
W FrameworkInstall.zip download is failed. It will resume in next run.
