部署后的代理通信失败 (缺少 AGENTGUID)
技术文章 ID:
KB93904
上次修改时间: 2022/03/18
上次修改时间: 2022/03/18
免责声明
本文内容源于英文。如果英文内容与其翻译内容之间存在差异,应始终以英文内容为准。本文部分内容是使用 Microsoft 的机器翻译技术进行翻译的。
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部署后的代理通信失败 (缺少 AGENTGUID)
技术文章 ID:
KB93904
上次修改时间: 2022/03/18 环境
McAfee Agent (MA) 5.7.x, 5.6.x McAfee ePolicy Orchestrator (ePO) 5.10.x, 5.9.x 问题
尽管代理安装成功,但 maconfig(13540.3684) maconfig.Debug: disabling service configuration failover actions maconfig(13540.3684) maconfig.Debug: disabling service configuration failover actions passed maconfig(13540.3684) maconfig.Debug: disabling service configuration failover actions maconfig(13540.3684) maconfig.Debug: disabling service configuration failover actions passed maconfig(13540.3684) maconfig.Debug: disabling service configuration failover actions maconfig(13540.3684) maconfig.Debug: disabling service configuration failover actions passed maconfig(13540.3684) maconfig.Info: agent provisioning started maconfig(13540.3684) maconfig.Info: agent db check started maconfig(13540.3684) maconfig.Info: check all db files. maconfig(13540.3684) maconfig.Info: check ma db file. maconfig(13540.3684) crypto.Info: Crypto logger used <00000000024E81B0> maconfig(13540.3684) crypto.Debug: Using C:\ProgramData\McAfee\Agent\keystore as keystore path maconfig(13540.3684) crypto.Debug: Using C:\ProgramData\McAfee\Agent\certstore as certstore path maconfig(13540.3684) crypto.Debug: Using C:\ProgramData\McAfee\Agent\crlstore as crlstore path maconfig(13540.3684) crypto.Debug: Using C:\ProgramData\McAfee\Agent\ as crypto lib path maconfig(13540.3684) crypto.Info: Key imported successfully and recognized in RSA format maconfig(13540.3684) crypto.Info: Key imported successfully and recognized in RSA format maconfig(13540.3684) crypto.Debug: Successfully initialized crypto library maconfig(13540.3684) maconfig.Debug: server keys not valid maconfig(13540.3684) maconfig.Error: Setting up agent key store failed , moving to unmanaged mode maconfig(13540.3684) maconfig.Info: check db file 以下错误将记录在 masvc(9044.13040) msgbus.Debug: Calling lookup callback in async way with status <0> from ep lookup <000000000217EAD0> masvc(9044.13040) msgbus.Debug: uv timer data(00000000021EC8C0) .. masvc(9044.13040) msgbus.Debug: local broker look up succeeded for service masvc(9044.13040) msgbus.Debug: Added request object <0000000002150930> into request manager masvc(9044.13040) msgbus.Debug: Endpoint masvc(9044.13040) loop_worker.Trace: loop worker successfully processed a message, still 31 more to go... masvc(9044.13040) msgbus.Debug: Message bus request <0000000002150930> lookup cb is invoked with status <0> from ep lookup <000000000217EAD0> masvc(9044.13040) msgbus.Debug: Sending message to router - correlation id <1> ephemeral name buffer masvc(9044.13040) msgbus.Trace: Checking the authentication level of requesting peer ... masvc(9044.13040) msgbus.Trace: Server masvc(9044.13040) msgbus.Trace: setting the auth info masvc(9044.13040) msgbus.Trace: calling server callback in I/O thread masvc(9044.13040) ioservice.Info: IO service received the message. masvc(9044.13040) ioservice.Debug: IO service received agent info request. masvc(9044.13040) ma_info_handler.Debug: Received get agent info request. masvc(9044.13040) ma_info_handler.Debug: creating agent info response. masvc(9044.13040) msgbus.Debug: topic masvc(9044.13040) loop_worker.Trace: scheduled an async work request, now has 32 pending work requests masvc(9044.13040) msgbus.Debug: Timer callback is Invoked for request <0000000002150930>, request name masvc(9044.13040) msgbus.Debug: message bus request Released 原因
创建 McAfee Agent 包时没有所需的
运行安装包时,零字节文件会导致安装程序跳过写入 要验证您出现该问题,请执行以下简单测试:
解决方案
步骤 1 -创建新密钥:
步骤 2- 替换安装包:
步骤 3- 验证 (.bin) 文件不是零字节:
免责声明本文内容源于英文。如果英文内容与其翻译内容之间存在差异,应始终以英文内容为准。本文部分内容是使用 Microsoft 的机器翻译技术进行翻译的。
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