A blank, null, or future date value is displayed in the products 'Reported Date' column
Last Modified: 2023-08-07 10:26:03 Etc/GMT
Affected Products
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A blank, null, or future date value is displayed in the products 'Reported Date' column
Technical Articles ID:
KB93313
Last Modified: 2023-08-07 10:26:03 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.10.0, 5.10 Updates 1–9
Problem
The Reported Date column in the ePO 5.10 System Details page for any managed system displays one of the following:
Cause
The Reported Date property in ePO 5.10 was designed originally to use a combination of the following:
The following are the reasons why the Reported Date column displays a null or blank value:
Solution
A new feature is included in ePO 5.10 Cumulative Update 10. From this version onwards, ePO uses only existing Product Properties, instead of relying on event data, which can be less consistent for the reasons described above. This issue is resolved in ePO 5.10.0 Update 10, which is available from either the Software Catalog or the Product Downloads site. NOTE: You need a valid Grant Number to access the update. To view all resolved issues, see KB90382 - ePolicy Orchestrator 5.10.x Known Issues. Affected ProductsLanguages:This article is available in the following languages: |
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