How to uninstall DLP Endpoint agent without a challenge code
Last Modified: 3/16/2023
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How to uninstall DLP Endpoint agent without a challenge code
Technical Articles ID:
KB69151
Last Modified: 3/16/2023 EnvironmentData Loss Prevention Endpoint (DLP Endpoint) - all supported versions
For supported environments, see KB68147 - Supported platforms for Data Loss Prevention Endpoint. SummaryAs designed, DLP Endpoint has a challenge-response mechanism and it's protected from unauthorized removal. The administrator can uninstall the challenge-response mechanism using the ePolicy Orchestrator (ePO) console. There are also situations where you must uninstall DLP Endpoint in the field using the Microsoft Windows Add or Remove Programs function. This action requires a challenge-response key.
Under normal circumstances, when a user tries to perform DLP agent removal operations through the Microsoft Windows Add or Remove Programs page, DLP Access Protection Settings block the action.To disable Show challenge response on uninstall:
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