Trellix releases ePO content to the Common Updaters and the Security Updates page. The content is made up of daily DAT releases and less frequent ePO product content releases (for example, MsgBusCert, HIPS, ENSEP, and TIE content).
The content is hosted on the Common Updaters. The root domains for these Common Updaters have mirror domains that are not officially supported and
will be decommissioned October 11, 2023. If you have an unsupported domain configured in your ePO source repository, make plans to update to an officially supported domain before the decommission date.
Domain |
Mirror of |
Supported |
update.nai.com |
N/A |
Yes |
download.nai.com |
N/A |
Yes |
speedownload.nai.com |
update.nai.com |
No |
aka-update.nai.com |
update.nai.com |
No |
aka-download.nai.com |
download.nai.com |
No |
NOTE: If ePO or any scripts are configured to pull from an unsupported mirror domain above, you should change the domain to the corresponding supported domain listed in the table.
How to verify if on-premise ePO is using a supported source repository
Follow these steps to determine if ePO is using a supported source repository. If it is not, correct the problem.
NOTE: You may be using a custom source repository. These instructions are applicable when using one of the source repositories listed in the table above as unsupported.
Step 1 - Verify if on-premise ePO is using a supported source repository:
- Log on to your ePO console.
- Navigate to Menu, Configuration, Server Settings.
- Select Source Sites.
- Review the source repositories listed. If the Server column shows the source site using any of the unsupported domains above, it needs to be changed or deleted. Pay special attention to the fallback site is a valid domain. If all the sites are valid then no further action is required.
Step 2 - Add a valid source repository if no supported repositories are listed:
- Log on to your ePO console.
- Navigate to Menu, Configuration, Server Settings.
- Select Source Sites.
- Click Edit.
- Click Add Source Site.
- Enter a value in the Repository Name field such as Trellix HTTP Site.
- Select HTTP from the Type: radial selection.
- Click Next.
- Enter update.nai.com/Products/CommonUpdater in the URL field.
- Click Next, Next, Save.
Step 3 - Update any server tasks using an unsupported repository:
- Log on to your ePO console.
- Navigate to Menu, Automation, Server Tasks.
- Click the Edit button next to any task defined to do a repository pull.
- Click Next.
- Select a supported repository in the Source site: drop down list.
- Select Selected Packages and then All Packages if the task was configured to pull all packages.
NOTE: This step is required to activate the save button.
- Clic Save.
For more details, see the following FAQ articles: