An unexpected error occurred when you open the Threat Event log page
Last Modified: 2023-04-14 05:12:59 Etc/GMT
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An unexpected error occurred when you open the Threat Event log page
Technical Articles ID:
KB96407
Last Modified: 2023-04-14 05:12:59 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.10.x Problem
The ePO console displays the following error when you open the Threat Event log page (Open the ePO console and click Menu, Reporting, Threat Event Log): com.mcafee.orion.core.template.db.exception.ExecuteTransactionException: Synonym 'dbo.EPOEventsMT' refers to an invalid object. Cause
This problem occurs when you restore the database with a different name or rename the ePO database, because the synonyms aren't matched.
Solution
Perform the steps below to collect the output of the SQL queries:
Query 1:
Example Output
Query 2: Example Output
To overcome this issue, you must recreate the synonyms from the ePO core database pointing to the ePO Events database name. For more information, see KB94860 - REGISTERED - How to change or rename the ePolicy Orchestrator 5.10 database names. NOTE: The referenced content is available only to logged in ServicePortal users. To view the content, click the link and log in when prompted. Affected ProductsLanguages:This article is available in the following languages: |
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