System hangs or crashes when installing or upgrading a specified kernel
Last Modified: 2023-05-18 10:53:55 Etc/GMT
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System hangs or crashes when installing or upgrading a specified kernel
Technical Articles ID:
KB96285
Last Modified: 2023-05-18 10:53:55 Etc/GMT Environment
Endpoint Security for Linux (ENSL) 10.x
Problem
On RHEL 8.7 and 8.8, installing or upgrading kernel 4.18.0-425.10.1.el8_7.x86_64 or later with ENSL versions earlier than v10.7.14 may lead to a system hang or crash.
Solution
IMPORTANT: Before upgrading, always confirm that your ENSL version supports the target kernel update package as per KB87073 - Supported platforms for Endpoint Security for Linux Threat Prevention. Related Information
For the list of supported kernel versions, see KB93176 - Supported Red Hat Enterprise Linux kernel versions.
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