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Threat Intelligence Exchange Server 4.x Known Issues

Technical Articles ID: KB96245
Last Modified: 2024-02-20 10:29:49 Etc/GMT

Environment

Threat Intelligence Exchange (TIE) Server 4.x

Summary

Recent updates to this article

Date	Update
February 20, 2024	Added TIE Server 4.0.0 Hotfix 6 and TIE Server 4.5.0 Hotfix 3 release details. Moved TIESERVER-12662 issue to the "Resolved issues" section.

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Product release information

Version	Release date	Release Notes
TIE Server 4.5.0 Hotfix 3 (GA)	February 20, 2024	Release Notes
TIE Server 4.5.0 (GA)	September 21, 2023	Release Notes
TIE Server 4.0.0 Hotfix 6 (GA)	February 20, 2024	Release Notes
TIE Server 4.0.0 Hotfix 4 (GA)	September 5, 2023	Release Notes
TIE Server 4.0.0 Hotfix 3 (GA)	May 30, 2023	Release Notes
TIE Server 4.0.0 Hotfix 2 (GA)	April 11, 2023	Release Notes
TIE Server 4.0.0 (GA)	January 24, 2023	Release Notes

Issue resolutions in updates and major releases are cumulative; Technical Support recommends that you install the latest version. To find the most recent release for your product, go to the Product Downloads site.

Contents
Click to expand the section you want to view:

Critical known issues

Reference Number	Related Article	Found Version	Resolved Version	Issue Description
Resolved issues
TIESERVER-12513	SB10401	4.0.0	4.0.0 Hotfix 2	Issue: The Sudo package is upgraded to address the vulnerability that affects TIE.
TIESERVER-12560	-	4.0.0	4.0.0 Hotfix 2	Issue: The Elastic Search is removed from TIE 4.0.0 because this release doesn't support Active Response.

Non-critical known issues

Reference Number	Related Article	Found Version	Resolved Version	Issue Description
Resolved issues
TIESERVER-12662	-	4.0.0 Hotfix 3	4.0.0 Hotfix 6	Issue: The Cache Servers Reputation Search option doesn't function as expected on the TIE Server Topology page. Workaround: You must use TIE 3.0.3.x as reputation cache servers.
TIESERVER-12829	-	4.5.0		Issue: If you need to retain a TIE 3.0.3 secondary after an upgrade to TIE 4.0.x for the purposes of retaining Active Response, the following error message is displayed in the TIE Server Topology page under the Database and Storage category: TIE Server storage or database aren't operating in optimal conditions.
TIESERVER-12595	KB96447	4.0.0	4.0.0 Hotfix 3	Issue: Unable to upgrade or install TIE 4.x in a multi-ePO environment.
TSET-11805 TSET-11693 TSET-11802 TSET-11667 TSET-11791 TSET-11733 TSET-11692	-	3.0.3	4.0.0	Issue: After you upgrade to ePO 5.10 Update 14, the error below is displayed when trying to open the VirusTotal: An unknown error has occurred.
TIESERVER-12002	-	3.0.3	4.0.0	Issue: TIE codebase doesn't successfully retrieve file and certificate reputations from private GTI.
Known Issues
TIESERVER-12628	-	4.0.0 Hotfix 3	-	Issue: The TIE Platform shows the incorrect version on the ePO System Properties after an upgrade to 4.0.0.573. Workaround: A restart of the TIE Server appliance is required to display the correct platform version.
TIESERVER-12640	-	4.0.0 Hotfix 3	-	Issue: The Network Time Protocol Server page shows as mandatory to set up instead of optional.
-	-	4.0.0	-	Issue: Server Version Compatibility section shows the following error in the TIE topology while swapping 303 TIE server to secondary TIE server: Error: Version numbers of the TIE Server instances must match the version of their corresponding Primary instances. Resolution: No action is needed. This issue will be resolved in a future product release.

Affected Products

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