ePO 5.10 Update 10 以降をインストールした後、障害時復旧スナップショットの復元機能が失敗します。
ePO コンソール ページに依存関係エラーが表示されます。
contentfeed - Dependency was shut down:EPOCore
ComputerMgmt - Dependent plug-in MessageCenter failed with initialization error
EPOAGENTMETA - Dependent plug-in ProductDeployment failed with initialization error
SoftwareMgmt - Dependent plug-in ComputerMgmt failed with initialization error
ProductDeployment - Dependent plug-in ComputerMgmt failed with initialization error
EPOCore - Error creating bean with name 'EPOCore.command.registration': Invocation of init method failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'epo.command.downloadKeys' defined in URL file:/E:/Program%20Files%20(x86)/McAfee/ePolicy%20Orchestrator/Server/extensions/installed/EPOCore/5.10.0.2428/webapp/WEB-INF/beans.xml: Cannot resolve reference to bean 'epo.core.keystore.services' while setting bean property 'services'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'epo.core.keystore.services' defined in URL file:/E:/Program%20Files%20(x86)/McAfee/ePolicy%20Orchestrator/Server/extensions/installed/EPOCore/5.10.0.2428/webapp/WEB-INF/beans.xml: Invocation of init method failed; nested exception is com.mcafee.epo.core.EpoValidateException: keystore folder d:\PROGRA~2\McAfee\EPOLIC~1\DB\keystore is not found
CommonEvents - Dependent plug-in ComputerMgmt failed with initialization error
InstallHelper - Dependent plug-in EPOCore failed with initialization error
AgentMgmt - Dependent plug-in RepositoryMgmt failed with initialization error
SystemSortAPI - Dependent plug-in AgentMgmt failed with initialization error
UpgradeAssistant - Dependent plug-in ProductDeployment failed with initialization error
epoMigration - Dependent plug-in MessageCenter failed with initialization error
MessageCenter - Dependent plug-in EPOCore failed with initialization error
DataChannel - Dependent plug-in EPOCore failed with initialization error
MVISIONClientMigration - Dependent plug-in PolicyMgmt failed with initialization error
SyslogMgmt - Dependent plug-in EPOCore failed with initialization error
RepositoryMgmt - Dependent plug-in epoLicEnt failed with initialization error
ServerInformation - Dependent plug-in EPOCore failed with initialization error
epoLicEnt - Dependent plug-in EPOCore failed with initialization error
PolicyMgmt - Dependent plug-in MessageCenter failed with initialization error
PostInstallXP - Dependent plug-in epoLicEnt failed with initialization error
SupportCenter - Dependent plug-in EPOCore failed with initialization error
Notifications - Dependent plug-in MessageCenter failed with initialization error
AssetCore - Dependent plug-in ComputerMgmt failed with initialization error
以下のエラーは
Orion.log ファイルに記録されています。
ERROR [main] plugin.PluginManager - ERROR RESTORE: com.mcafee.orion.core.ext.ExtensionException: java.sql.SQLException: Incorrect syntax near '1'.
ERROR [main] plugin.PluginManager - ERROR RESTORE: =========================================================
ERROR [main] services.EPOKeyStoreServices - Unable to update EPOServerKeys table! keystore folder d:\PROGRA~2\McAfee\EPOLIC~1\DB\keystore is not found
ERROR [main] plugin.PluginManager - Initialization of plugin EPOCore failed.
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'EPOCore.command.registration': Invocation of init method failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'epo.command.downloadKeys' defined in URL file:/E:/Program%20Files%20(x86)/McAfee/ePolicy%20Orchestrator/Server/extensions/installed/EPOCore/5.10.0.2428/webapp/WEB-INF/beans.xml: Cannot resolve reference to bean 'epo.core.keystore.services' while setting bean property 'services'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'epo.core.keystore.services' defined in URL file:/E:/Program%20Files%20(x86)/McAfee/ePolicy%20Orchestrator/Server/extensions/installed/EPOCore/5.10.0.2428/webapp/WEB-INF/beans.xml: Invocation of init method failed; nested exception is com.mcafee.epo.core.EpoValidateException: keystore folder d:\PROGRA~2\McAfee\EPOLIC~1\DB\keystore is not found
以下のエラーは、
EPO5100-Install-MSI.log ファイルに記録されています。
Return code: 1
Error Message: Incorrect function.
CustomAction: MerMod_StartCurrentServices
MerModCALog: End executeExternalCommand()
MerModCALog: Calling core.get-status (attempt 45 of 45)
MerModCALog: Start setExtendedEnvironmentString.
MerModCALog: Loading properties into global variables was successful.
Install Directory D:\Appl\McAfee
MerModCALog: a compatible CU repair tool has been detected. Running repair D:\Appl\McAfee
MerModCALog: Start CU Repair
MerModCALog: Install Directory D:\Appl\McAfee
MerModCALog: szCUPropsFile : C:\Users\435731~1\AppData\Local\Temp\2\McAfeeLogs\EPO5100-Troubleshoot\McAfee FS Framework
MerModCALog: szProgramToLaunch : "D:\Appl\McAfee\updates\LatestBuild\ePOUpdater\resources\app\repair-dr.bat"
MerModCALog: Found the db.properties file at the following location: [D:\Appl\McAfee\Server\conf\orion\db.properties]
MerModCALog: Found DB Properties file.
MerModCALog: Read db properties file successfully from : D:\Appl\McAfee\Server\conf\orion\db.properties
MerModCALog: szDatabaseServerName : DATABASESERVERname
MerModCALog: szDatabaseInstanceName :
MerModCALog: szDatabaseName : ePO_XXXXXX
MerModCALog: szDatabasePortNumber : 1433
MerModCALog: szDatabaseUserName : DBUSERNAME
MerModCALog: szDatabaseDomain : DOMAINNAME
MerModCALog:
MerModCALog: Created cuprops.properties at C:\Users\RGC\AppData\Local\Temp\2\McAfeeLogs\EPO5100-Troubleshoot\McAfee FS Framework
MerModCALog: Finished writing CU Repair parameters
MerModCALog: Executing command : "D:\Appl\McAfee\updates\LatestBuild\ePOUpdater\resources\app\repair-dr.bat" "C:\Users\RGC\AppData\Local\Temp\2\McAfeeLogs\EPO5100-Troubleshoot\McAfee FS Framework\cuprops.properties"
MerModCALog: Loading the following DLL for Use: [C:\Users\RGC\AppData\Local\Temp\2\McAfeeLogs\EPO5100-Troubleshoot\McAfee FS Framework\CommonSetup.DLL]
MerModCALog: Setting the current directory to [C:\Users\RGC\AppData\Local\Temp\2\McAfeeLogs\EPO5100-Troubleshoot\McAfee FS Framework].
MerModCALog: String converted successfully to Unicode Escaped format.
MerModCALog: Unloading the following DLL: [C:\Users\RGC\AppData\Local\Temp\2\McAfeeLogs\EPO5100-Troubleshoot\McAfee FS Framework\CommonSetup.DLL]
MerModCALog: Setting the current directory to [D:\Appl\McAfee\installer\core].
MerModCALog: Loading the following DLL for Use: [C:\Users\RGC\AppData\Local\Temp\2\McAfeeLogs\EPO5100-Troubleshoot\McAfee FS Framework\CommonSetup.DLL]
MerModCALog: Setting the current directory to [C:\Users\RGC\AppData\Local\Temp\2\McAfeeLogs\EPO5100-Troubleshoot\McAfee FS Framework].
MerModCALog: String converted successfully to Unicode Escaped format.
MerModCALog: Unloading the following DLL: [C:\Users\RGC\AppData\Local\Temp\2\McAfeeLogs\EPO5100-Troubleshoot\McAfee FS Framework\CommonSetup.DLL]
MerModCALog: Setting the current directory to [D:\Appl\McAfee\installer\core].
MerModCALog: Loading the following DLL for Use: [C:\Users\RGC\AppData\Local\Temp\2\McAfeeLogs\EPO5100-Troubleshoot\McAfee FS Framework\CommonSetup.DLL]
MerModCALog: Setting the current directory to [C:\Users\RGC\AppData\Local\Temp\2\McAfeeLogs\EPO5100-Troubleshoot\McAfee FS Framework].
MerModCALog: Setting the current directory to [D:\Appl\McAfee\installer\core].
MerModCALog: Start executeExternalCommand()
MerModCALog: Launching "D:\Appl\McAfee\updates\LatestBuild\ePOUpdater\resources\app\repair-dr.bat" "C:\Users\RGC\AppData\Local\Temp\2\McAfeeLogs\EPO5100-Troubleshoot\McAfee FS Framework\cuprops.properties" 2>"C:\Users\RGC\AppData\Local\Temp\2\McAfeeLogs\EPO5100-Troubleshoot\McAfee FS Framework\dr-repair.log"
MerModCALog: Launching sc config MCAFEETOMCATSRV5100 obj="LocalSystem"
MerModCALog: End executeExternalCommand()
MerModCALog: END CU Repair
