Upgrading Trellix IPS Manager to 10.1.7.44 or later fails
Last Modified: 2023-03-30 10:47:10 Etc/GMT
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Upgrading Trellix IPS Manager to 10.1.7.44 or later fails
Technical Articles ID:
KB95311
Last Modified: 2023-03-30 10:47:10 Etc/GMT Environment
Trellix Intrusion Prevention System (Trellix IPS) 10.1.x Windows Server 2012 Network Security Platform (NSP) has been rebranded as Trellix Intrusion Prevention System (TIPS). For more information about the changes made to the product see the related articles below: ProblemUpgrading to Manager 10.1.7.44 or later fails. You see the Network Security Manager Database service missing from
You see the following error in 2021-10-28 05:55:29,633 INFO [main] - Setting upgrade In Progress: true 2021-10-28 05:55:29,633 INFO [main] - Performing update on jdbc:mariadb://localhost:3306/nsmdb_01?useFractionalSeconds=false 2021-10-28 05:55:29,664 ERROR [main] - Unable to get current table list java.sql.SQLException: Unable to read database: at com.intruvert.utility.dao.MariaDBDatabaseManager.getAllTables(MariaDBDatabaseManager.java:320) at com.intruvert.utility.dao.DatabaseInstaller.getAllTables(DatabaseInstaller.java:180) at com.intruvert.utility.dao.DatabaseInstaller.doUpdate(DatabaseInstaller.java:675) at com.intruvert.utility.dao.DatabaseInstaller.main(DatabaseInstaller.java:815) 2021-10-28 05:55:29,664 INFO [main] - Completed in 1 seconds at Thu Oct 28 05:55:29 UTC 2021 If you try to run the version 10.1.7.44 or later setup file again, the installation fails and logs the same errors. When you open a command-line session, navigate to the Database Installation folder ( CauseManager 10.1.7.44 and later use Solution
Make sure that the Server is up to date. See the Microsoft article Update for Universal C Runtime in Windows for details. This update provides Workaround
Upgrade to Manager 10.1.7.40, which uses Affected ProductsLanguages:This article is available in the following languages: |
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