ePO console navigation is slow when the MVISION Insights extension is checked in
Last Modified: 2022-08-05 11:35:58 Etc/GMT
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ePO console navigation is slow when the MVISION Insights extension is checked in
Technical Articles ID:
KB95299
Last Modified: 2022-08-05 11:35:58 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.10 MVISION Insights Extension Problem
After you successfully log on to the ePO console, you notice significant delays when you move to other pages; for example, when you move from the Dashboard to the System Tree page. After the page loads, navigation within the page is normal. The org.apache.http.conn.ConnectTimeoutException: Connect to iam.mcafee-cloud.com:443 [iam.mcafee-cloud.com/xxx.xxx.xxx.xxx] failed: connect timed out NOTES:
Cause
The MVISION Insights extension tries to authenticate the user, but the extension can't reach the authentication server at Possible causes of the block include web proxies or gateway scanning devices. Solution
If you aren't using MVISION Insights on your ePO server, perform the steps below:
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