No logs reach the syslog server or are stored in the local file system
Technical Articles ID:
KB95266
Last Modified: 2022-02-02 18:28:21 Etc/GMT
Environment
Content Security Reporter (CSR) 2.9
Logging Client 1.0.6
Problem
You configure CSR and Logging Client to send logs to a syslog server. But, no logs reach the syslog server or are stored in the local file system.
Cause
The Logging Client service is running, but not pulling data.
NOTE: There is no specific error logged in the log files when this issue occurs.
Solution
To resolve this issue:
- Open the Logging Client tool.
- Click Uninstall Service.
- Click Start the Service.