As notified through our Support Notification Service on December 22, 2021, we've announced the End of Life (EOL) for
WPS and WGCS.
The EOL process includes the following:
- Migrating entitlements of impacted customers from WPS to WPS2.
- Migrating customer entitlements on WGCS to MVW.
You should've received three emails documenting this process. An initial email, two weeks before migration. When the migration action was started, you receive a second email, and a final email when the migration is complete.
IMPORTANT:
- As of the republish date of this article (6 October 2022), all accounts have been migrated (entitlements, portal admin users, and passwords).
- You must add policies, and apply verification and configuration steps, before 31 December 2022, as listed in the Migrate WGCS to SWG Guide.
- If you have WPS or WGCS entitlement and haven't received an email notification indicating that your Account has been migrated, contact Skyhigh Technical Support.
