Automatic Update doesn't download October detection package from update site
Last Modified: 2022-11-21 15:49:10 Etc/GMT
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Automatic Update doesn't download October detection package from update site
Technical Articles ID:
KB94988
Last Modified: 2022-11-21 15:49:10 Etc/GMT Environment
Advanced Threat Defense (ATD) Trellix Intelligent Sandbox (TIS) Problem
When you enable Automatic Update for ATD or TIS content updates in the ATD or TIS GUI at Manage, Image Cause
ATD or TIS doesn't download the October detection package from the update repository site because of an issue on the update server that hosts the October detection package.
Solution
As of October 18, 2021, the issue with the update server is addressed and the automatic updater will eventually download the update from the server.
Workaround
Manually download the October detection package, and then manually upload it to ATD or TIS. How to download the October detection package from the Product Downloads site:
Affected ProductsLanguages:This article is available in the following languages: |
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