The errors below are recorded in the
MASVC.log file:
(Default location
C:\programdata\McAfee\Agent\logs)
2021-08-26 12:50:30.741 masvc(3648.4404) scheduler.Info: Scheduler: Invoking task [DLP Deployment TEST]...
2021-08-26 12:50:30.741 masvc(3648.4404) scheduler.Info: The task DLP Deployment TEST becomes active
2021-08-26 12:50:30.866 masvc(3648.4404) Updater.Info: Received updater request initiator_type=4 request_type=0 taskid=45.
2021-08-26 12:50:30.866 masvc(3648.4404) Updater.Info: Creating scheduled task updater request, task id = 45.
2021-08-26 12:50:30.866 masvc(3648.4404) Updater.Info: Adding the updater request taskid <45> in the queue.
2021-08-26 12:50:30.881 masvc(3648.4404) reporank.Info: Policy change as got from Configurator <0>
2021-08-26 12:50:31.881 masvc(3648.4404) Updater.Info: Invoking mue as, [C:\Program Files\McAfee\Agent\x86\McScript_InUse.exe -script C:\ProgramData\McAfee\Agent\update\InstallMain.McS -id 32494 -localeid 0409 -logfile C:\ProgramData\McAfee\Agent\logs\McScript_deploy -parent FRAMEWORK -initiator 4 -installdir C:\Program Files\McAfee\Agent\\x86\ -taskid 45 (null) ].
2021-08-26 12:50:31.881 masvc(3648.4404) Updater.Info: Updater engine is spawned successfully.
2021-08-26 12:50:31.881 masvc(3648.4404) Updater.Info: Creating mue event handler.
2021-08-26 12:50:31.881 masvc(3648.4404) Updater.Info: Created mue event handler.
2021-08-26 12:50:31.881 masvc(3648.4404) Updater.Info: Launched updater engine successfully.
2021-08-26 12:50:31.881 masvc(3648.4404) Updater.Info: Updater session started for initiator type=4, task id = <45>.
2021-08-26 12:50:32.178 masvc(3648.4404) msgbus.Info: QueryFullProcessImageName C:\Program Files\McAfee\Agent\x86\McScript_InUse.exe
2021-08-26 12:50:32.194 masvc(3648.4404) msgbus.Info: verify code signature returns <0>, GetLastError <0>.
2021-08-26 12:50:32.194 masvc(3648.4404) msgbus.Info: Adding <C:\Program Files\McAfee\Agent\x86\McScript_InUse.exe>:<6388> auth info reference
2021-08-26 12:50:32.256 masvc(3648.4404) msgbus.Info: executable <C:\Program Files\McAfee\Agent\x86\McScript_InUse.exe> is trusted via authenticode. Signer: <McAfee, Inc.> Issuer: <GlobalSign CodeSigning CA - G3>
2021-08-26 12:50:32.256 masvc(3648.4404) msgbus.Info: Allowing <6388> onto msgbus
2021-08-26 12:50:32.334 masvc(3648.4404) ioservice.Info: IO service received the message.
2021-08-26 12:50:32.365 masvc(3648.4404) compatservice.Info: Received notifications for changes on backcompat watcher
2021-08-26 12:50:32.365 masvc(3648.4404) compatservice.Info: is_compat_running: 1, is_compat_required: 1
2021-08-26 12:50:32.365 masvc(3648.4404) Updater.Info: Received deployment status
2021-08-26 12:50:32.428 masvc(3648.4404) compatservice.Info: Received notifications for changes on backcompat watcher
2021-08-26 12:50:32.428 masvc(3648.4404) compatservice.Info: is_compat_running: 1, is_compat_required: 1
2021-08-26 12:50:32.443 masvc(3648.4404) ioservice.Info: IO service received the message.
2021-08-26 12:50:32.443 masvc(3648.4404) Updater.Info: Script Event : EID:0, Sev:0, ProductId:EPOAGENT3000, Locale:0409, Type:N/A, State:4, Error:26, NewVersion:N/A, Date:N/A, Message:
2021-08-26 12:50:32.443 masvc(3648.4404) Updater.Info: Script Event msg iEventId "0" iSeverity "0" iProductId "EPOAGENT3000" iLocale "0409" iUpdateType "N/A" iUpdateState "4" iUpdateError "26" iNewVersion "N/A" iDateTime "N/A" iCustomMessage ""
2021-08-26 12:50:32.443 masvc(3648.4404) compatservice.Info: Received notifications for changes on backcompat watcher
2021-08-26 12:50:32.443 masvc(3648.4404) compatservice.Info: is_compat_running: 1, is_compat_required: 1
2021-08-26 12:50:32.443 masvc(3648.4404) Updater.Info: Received deployment status
2021-08-26 12:50:37.635 masvc(3648.4404) Updater.Info: Updater engine exited with exit status as 1 and term signal 0.
2021-08-26 12:50:38.655 masvc(3648.4404) scheduler.Info: The task DLP Deployment TEST has failed
2021-08-26 12:50:38.717 masvc(3648.4404) scheduler.Info: Scheduler: Task [DLP Deployment TEST] is finished
2021-08-26 12:50:38.796 masvc(3648.4404) scheduler.Info: The task DLP Deployment TEST is freed
NOTE: The task above started and failed within two seconds, which indicates that the system couldn't connect to a source repository.
The errors below are recorded in the
Mcscript_Deploy.log file:
(Default location
C:\programdata\McAfee\Agent\logs)
I #3484 ScrptMain START [C:\Program Files\McAfee\Agent\x86\McScript_InUse.exe -script C:\ProgramData\McAfee\Agent\update\InstallMain.McS -id 32494 -localeid 0409 -logfile C:\ProgramData\McAfee\Agent\logs\McScript_deploy -parent FRAMEWORK -initiator 4 -installdir C:\Program Files\McAfee\Agent\\x86\ -taskid 45]
I #6328 SutDnWtch Successfully set up shutdown watch
I #3484 MueEep Initializing MUE EEP Script ID = 32494
NOTE: The lines above show
task ID 45 checking in
MASVC. This information helps you to know the name of the task, and
InstallMain.MCS indicates its deployment task.
I #3484 pm_client Final status: <compatibility> success
I #3484 mue products are compatible.
NOTE: The lines above confirm that there's no incompatibility with the other Trellix products in the system.
I #3484 creposi Repository McAfeeHttp is not usable for the current update session.
I #3484 creposi Repository ePO_Handler is not usable for the current update session.
I #3484 creposi Repository ePO_RGC-EPO is not usable for the current update session.
NOTE: The error above shows that the ePO and Agent Handler aren't usable for this session.
The
McAfee Agent,
Repository policy under
Repositories shows how the ePO and respective repositories are in a
disabled (Enabled="0")
state.
Examples:
<Repository Name="ePO_Handler" RepoType="1" UrlType="4" NameSpace="0" ProxyUsage="0" AuthType="0" Enabled="0" ServerFQDN="ePO_Handler" ServerIP="10.1.1.10" ServerName="ePO_Handler" Port="80" SSLPort="443" Path="Software" IsPasswordEncrypted="1" PingTime="30001" SubnetDistance="15" SitelistOrder="1" State="3" />
<Repository Name="ePO_RGC-EPO" RepoType="1" UrlType="4" NameSpace="0" ProxyUsage="0" AuthType="0" Enabled="0" ServerFQDN="RGC-EPO" ServerIP="20.1.2.10" ServerName="RGC-EPO" Port="80" SSLPort="443" Path="Software" IsPasswordEncrypted PingTime="30001" SubnetDistance="15" SitelistOrder="2" State="3" />
