The drive configuration is incorrect (DSB virtual machine upgrade fails)

Technical Articles ID: KB94677
Last Modified: 2022-11-25 07:04:37 Etc/GMT

Environment

SIEM Data Streaming Bus (DSB)
SIEM Enterprise Security Manager (ESM) 11.x

Summary

This article discusses a problem that can occur when upgrading a DSB device from an ESM.

Problem

When you try to upgrade a DSB virtual machine, it fails with the following error in update.log and the upgrade doesn't complete:

The drive configuration is incorrect (NotOk Unsupported drive configuration. ( ATA:-1 - HWRAID:-1 )):

Cause

The /etc/NitroGuard/ipsmodel file on the DSB device has an incorrect entry KID_VM32 instead of KID-VM32.

Solution

To resolve the issue, follow the steps below:

SSH to the DSB device.
Run the command to copy the file: cp /etc/NitroGuard/ipsmodel /etc/NitroGuard/ipsmodel.bak.
Use the following command to open the file in vi editor: vi /etc/NitroGuard/ipsmodel.
Find the entry KID_VM32 and change it to KID-VM32.
Save the changes and try the upgrade again.

Affected Products

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The drive configuration is incorrect (DSB virtual machine upgrade fails)

Environment

Summary

Problem

Cause

Solution

Affected Products

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The drive configuration is incorrect (DSB virtual machine upgrade fails)

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