MOVE Default Diagnostic Task fails to run
Last Modified: 2023-03-03 19:33:58 Etc/GMT
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MOVE Default Diagnostic Task fails to run
Technical Articles ID:
KB94135
Last Modified: 2023-03-03 19:33:58 Etc/GMT Environment
Management for Optimized Virtual Environments (MOVE) MOVE Security Virtual Machine (SVM) Offload Scan Server (OSS) Summary
When the " Problem
You see the data below in the corresponding logs. These error messages occur when the default diagnostics fail to run.
masvc(2092.3796) scheduler.Info: Scheduler: Invoking task [Default Scan Diagnostic Task]... masvc(2092.3796) scheduler.Info: The task Default Scan Diagnostic Task becomes active masvc(2092.3796) DataChannelHandler.Info: Received epo.datachannel.msgbus.request.type.msgupload from client : EPOAGENT3000 masvc(2092.3796) ahclient.Info: Scheduling spipe connection with "immediate" priority.
This error occurs because Scan diagnostic command for create process: "
U.2736.8044: ERROR: mvmsgbus_context.cpp: 29: MvMsgBus - Module: mvmsgbus Message: execute task failed, error <12> U.2736.6992: DETAIL: svc_socket.c: 3227: Accepted connection from client: 192.168.1.147 U.2736.3392: DETAIL: svc_socket.c: 926: 192.168.1.147: Received request with mes ID: CKSUM, Protocol version: 9 U.2736.3392: DETAIL: svc_socket.c: 4156: 192.168.1.147: Received checksum request for 0137c53dbaa99f6c1729d8265520ca8f6ef03b67 U.2736.3392: DETAIL: svc_socket.c: 1159: 192.168.1.147: Sent response for cksum request ( 0137c53dbaa99f6c1729d8265520ca8f6ef03b67 ) resp ( 2 ) NOTE: If you use a Run Client Task, the task expires because the Agent can't provide any further information to ePO about the task run. Solution
This issue is resolved with MOVE extension 4.9.1.43. For more information, see Resolved issues in MOVE Workaround
To see the results of the task executed, use one of the following methods: Option 1: Through the command prompt Open command prompt as administrator and do the following steps:
Option 2: Assign a Client Task
Option 3: Perform a Run Client Task
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