Quick Find search in Assigned Client Tasks tab doesn't work

Technical Articles ID: KB93876
Last Modified: 2023-08-08 07:08:50 Etc/GMT

Environment

ePolicy Orchestrator (ePO) 5.10 Update 9

Problem

After you type a string in the Quick find filter, and click Apply, none of the displayed results are filtered. Unexpectedly, you still see the entire list of tasks. No filtering has taken place.

You see this issue in the ePO console after you navigate to the System Tree, Assigned Client Tasks tab.

System Change

You installed ePO 5.10 Update 9.

Cause

A change implemented in ePO 5.10 Update 9 to fix a previous issue in the Assigned Client Tasks section causes this issue.

Solution

This issue is resolved in ePO 5.10.0 Update 10, which is available from either the Software Catalog or the Product Downloads site.

NOTE: You need a valid Grant Number to access the update.

To view all resolved issues, see KB90382 - ePolicy Orchestrator 5.10.x Known Issues.

Workaround

Under the Assigned Client Tasks tab, select a product from the preset drop-down list.

Once a product is selected, the Quick Find filter functions as expected.

NOTE: But, the displayed tasks are only for the associated product selected in the preset. So, the Quick Find results only apply to the subset of tasks.

Affected Products

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Knowledge Center

Quick Find search in Assigned Client Tasks tab doesn't work

Environment

Problem

System Change

Cause

Solution

Workaround

Affected Products

Languages:

Title

Title

Knowledge Center

Quick Find search in Assigned Client Tasks tab doesn't work

Environment

Problem

System Change

Cause

Solution

Workaround

Affected Products

Languages:

Choose your region

Title

Title