Scheduled on-demand scans do not run due to incorrect "softwareid" value
Last Modified: 2023-03-03 14:08:20 Etc/GMT
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Scheduled on-demand scans do not run due to incorrect "softwareid" value
Technical Articles ID:
KB93812
Last Modified: 2023-03-03 14:08:20 Etc/GMT Environment
Endpoint Security (ENS) Threat Prevention 10.7.0, 10.6.1
Problem
After an upgrade to ENS 10.6.1 or ENS 10.7.0, scheduled on-demand scan (ODS) tasks do not run.
Cause
The ENS upgrade does not modify the existing ODS tasks, which leaves the previous version data in the " Solution
This issue is resolved in McAfee Agent 5.6.6 and McAfee Agent 5.7.2.
Workaround
Make any change to the ODS task and save it. The change to the task allows the task to run as expected.
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