Creation of a downloadable agent installation package for non-Windows agents fails. An example of an agent installation package is Trellix Agent for Linux. When you try to create the agent package in the ePO console at
System Tree,
New System,
Create and download agent installation package, failure occurs if ENS is configured to scan inside archives. The following error displays in the ePO console:
An unexpected error occurred
The
orion log on the ePO server logs the following lines:
<time and date> WARN [http-nio-8443-exec-24] command.CreateCustomInstallPackageCmd - a command of type com.mcafee.epo.computermgmt.ui.command.CreateCustomInstallPackageCmd should have its resource property set
<time and date> ERROR [http-nio-8443-exec-24] servlet.ControllerServlet - Exception thrown by ActionBean:
com.mcafee.orion.core.cmd*.CommandException: Missing output file *FrameworkInstalldeb.zip in path e:\PROGRA~1\McAfee\EPOLIC~1\Server\cache\b26cdb78-b86a-4522-943f-a40a2a549074
The
...\Server\cache\ sub directory is randomly generated and might be different for your ePO installation.