Updater engine exited with exit status as -1073741502 or -1073741512
Last Modified: 2023-08-14 10:46:46 Etc/GMT
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Updater engine exited with exit status as -1073741502 or -1073741512
Technical Articles ID:
KB93483
Last Modified: 2023-08-14 10:46:46 Etc/GMT Environment
McAfee Agent (MA) 5.6.x
Problem
The upgrade and update tasks aren't evoked on the managed systems. The masvc(2528.3220) Updater.Debug: Successfully launched updater engine, pid <9436> masvc(2528.3220) Updater.Info: Updater engine is spawned successfully. masvc(2528.3220) Updater.Info: Launched updater engine successfully. masvc(2528.3220) Updater.Info: Updater session started for initiator type=1, task id = <123>. masvc(2528.3220) Updater.Debug: Updating scheduled task updater request status masvc(2528.3220) Updater.Debug: Updater engine process exit callback received masvc(2528.3220) Updater.Debug: Calling the updater engine session callback. masvc(2528.3220) Updater.Info: Updater engine exited with exit status as -1073741502 and term signal 0. masvc(2528.3220) Updater.Debug: Mue session for initiator type 1 finished, mue exit state -1073741502. masvc(2528.3220) Updater.Debug: Update state via mue event <4>, mue exit state <-1073741502>. masvc(2528.3220) Updater.Debug: Checking if scheduled task updater request needs task summary. The masvc(3956.12528) Updater.Debug: Calling the updater engine session callback. masvc(3956.12528) Updater.Info: Updater engine exited with exit status as -1073741512 and term signal 0. masvc(3956.12528) Updater.Debug: Mue session for initiator type 4 finished, mue exit state -1073741512. masvc(3956.12528) Updater.Debug: Update state via mue event <4>, mue exit state <-1073741512>. masvc(3956.12528) Updater.Debug: dc task updater request status(2) masvc(3956.12528) Updater.Debug: Sending task summary to task invoker. Cause
The The issue occurs while trying to spawn the Console Windows Host process ( The issue is related to third-party software interference, which causes the Solution
This issue is fixed in MA 5.7.0 and later. The Issue resolutions in updates and major releases are cumulative; Technical Support recommends that you install the latest version. To find the most recent release for your product, go to the Product Downloads site.
Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.
NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products. Affected ProductsLanguages:This article is available in the following languages: |
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