Deleting the system from ePO doesn't uninstall Management of Native Encryption macOS

Technical Articles ID: KB93462
Last Modified: 2022-10-06 10:30:57 Etc/GMT

Environment

Management of Native Encryption (MNE) 5.1.0

Problem

When you delete a system from ePolicy Orchestrator (ePO), it doesn't uninstall MNE macOS (MNE for Mac).

Solution

Technical Support is investigating this issue. If you experience this issue, log on to the ServicePortal and create a Service Request. Include this article number in the Problem Description field.

Workaround

Uninstall MNE from the systems before you remove the system from the ePO System Tree.

If the system is already removed, perform the following steps to remove MNE from the client computers:

Reconnect the system to ePO.
Uninstall the MNE client through ePO.
Remove the system.

Turn off the FileVault.
Run the uninstall script. The script UninstallMNE.sh is located in /usr/local/McAfee/MNE/bin.

Affected Products

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Knowledge Center

Deleting the system from ePO doesn't uninstall Management of Native Encryption macOS

Environment

Problem

Solution

Workaround

Affected Products

Languages:

Title

Title

Knowledge Center

Deleting the system from ePO doesn't uninstall Management of Native Encryption macOS

Environment

Problem

Solution

Workaround

Affected Products

Languages:

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