Signature-based file exclusions appear in Endpoint Security 10.7.0 April 2020 Update and earlier and can't be modified

Technical Articles ID: KB93056
Last Modified: 2023-02-07 16:48:03 Etc/GMT

Environment

Endpoint Security (ENS) Threat Prevention 10.7.x

Problem

ENS 10.7.0 July 2020 Update allows creation of exclusions for files, processes, and the registry. Early ENS 10.7 clients do not support these exclusions. If you have a mix of ENS 10.7 clients in your network, ENS 10.7.0 April 2020 Update and earlier show an exclusion that can't be edited in the local ENS console.

Cause

Exclusions that only apply to ENS 10.7.0 July 2020 Update clients appear for earlier versions of the ENS client that do not support the exclusions.

Solution

Upgrade to ENS 10.7.0 July 2020 Update.

Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Affected Products

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Knowledge Center

Signature-based file exclusions appear in Endpoint Security 10.7.0 April 2020 Update and earlier and can't be modified

Environment

Problem

Cause

Solution

Affected Products

Languages:

Title

Title

Knowledge Center

Signature-based file exclusions appear in Endpoint Security 10.7.0 April 2020 Update and earlier and can't be modified

Environment

Problem

Cause

Solution

Affected Products

Languages:

Choose your region

Title

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