Dashboard queries continue to run after you refresh the page in Enterprise Security Manager dashboard

Technical Articles ID: KB92613
Last Modified: 2022-11-22 09:20:24 Etc/GMT

Environment

SIEM Enterprise Security Manager (ESM) 11.x

Problem

You use the HTML user interface and load a dashboard and refresh the screen before it finishes loading. This action results in the dashboard query running multiple copies. Running multiple copies slows ESM performance until the queries complete.

These multiple queries are observed in the Task Manager view from the ESM manager.

This behavior isn't observed in the Adobe Flash interface.

Solution

We intended for the dashboard queries to persist unless they're explicitly canceled; so, this behavior is expected.

Don't refresh HTML dashboards using the browser Refresh button. Select Refresh and Cancel from the drop-down in the SIEM manager.

Affected Products

SIEM Enterprise Security Manager 11.5.x
SIEM Enterprise Security Manager 11.4.x
Troubleshooting

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Knowledge Center

Dashboard queries continue to run after you refresh the page in Enterprise Security Manager dashboard

Environment

Problem

Solution

Affected Products

Languages:

Title

Title

Knowledge Center

Dashboard queries continue to run after you refresh the page in Enterprise Security Manager dashboard

Environment

Problem

Solution

Affected Products

Languages:

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Title

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