mfetpd service doesn't start after installation
Last Modified: 2023-03-09 10:36:36 Etc/GMT
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mfetpd service doesn't start after installation
Technical Articles ID:
KB92545
Last Modified: 2023-03-09 10:36:36 Etc/GMT Environment
Endpoint Security for Linux Threat Prevention (ENSLTP) 10.6.6–10.6.9
Problem
After you install ENSLTP, the The logs and commands show the following errors. Checking the status of the Loaded: loaded (/usr/lib/systemd/system/mfetpd.service; enabled; vendor preset: disabled) Active: failed (Result: start-limit) since Fri 2020-03-13 20:01:10 UTC; 18min ago Docs: man:mfetpd(8) Process: 12526 ExecStart=/opt/McAfee/ens/tp/bin/mfetpd (code=dumped, signal=ABRT) Process: 12514 ExecStartPre=/opt/McAfee/ens/tp/scripts/cgroup-mount-helper.sh systemd (code=exited, status=0/SUCCESS) Process: 12479 ExecStartPre=/opt/McAfee/ens/tp/scripts/fileaccess-control-wrapper.sh systemd (code=exited, status=0/SUCCESS) Process: 12476 ExecStartPre=/opt/McAfee/ens/tp/scripts/aac-control-wrapper.sh systemd (code=exited, status=0/SUCCESS) Main PID: 12526 (code=dumped, signal=ABRT) Mar 13 20:01:05 <hostname> systemd[1]: mfetpd.service failed. Mar 13 20:01:10 <hostname> systemd[1]: mfetpd.service holdoff time over, scheduling restart. Mar 13 20:01:10 <hostname> systemd[1]: Stopped McAfee Endpoint Security for Linux Threat Prevention. Mar 13 20:01:10 <hostname> systemd[1]: start request repeated too quickly for mfetpd.service Mar 13 20:01:10 <hostname> systemd[1]: Failed to start McAfee Endpoint Security for Linux Threat Prevention. Mar 13 20:01:10 <hostname> systemd[1]: Unit mfetpd.service entered failed state. Mar 13 20:01:10 <hostname> systemd[1]: mfetpd.service failed. The The Mar 9 16:46:06 <hostname> systemd: Starting McAfee Endpoint Security for Linux Threat Prevention... Mar 9 16:46:06 <hostname> systemd: Started McAfee Endpoint Security for Linux Threat Prevention. Mar 9 16:46:06 <hostname> mfetpd: mfetpd: /usr/local/boost/include/boost/thread/pthread/condition_variable_fwd.hpp:81: boost::condition_variable::~condition_variable(): Assertion `!ret' failed. Mar 9 16:46:06 <hostname> abrt-hook-ccpp: Process 7441 (mfetpd) of user 0 killed by SIGABRT - dumping core Mar 9 16:46:07 <hostname> systemd: mfetpd.service: main process exited, code=dumped, status=6/ABRT Mar 9 16:46:07 <hostname> systemd: Unit mfetpd.service entered failed state. Mar 9 16:46:07 <hostname> systemd: mfetpd.service failed. Cause
One or more of the To verify whether you have this issue:
Solution
This issue is resolved in ENSLTP 10.6.10. Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.
NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products. Workaround
To resolve the issue, peform the steps blow:
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