Antivirus Multi-Platform service restarts unexpectedly multiple times a day
Last Modified: 2023-03-03 16:52:35 Etc/GMT
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Antivirus Multi-Platform service restarts unexpectedly multiple times a day
Technical Articles ID:
KB92297
Last Modified: 2023-03-03 16:52:35 Etc/GMT Environment
Management for Optimized Virtual Environments (MOVE) MOVE Antivirus Multi-Platform (MOVE AV Multi-Platform) 4.8.0 SummaryProblem
The MOVE AV service stops and restarts unexpectedly on the MOVE Offload Scan Server. The The Mvserver.log file file records the following errors: CauseFor large files, MOVE performs offset caching to optimize performance. Sometimes the offset cache can increase in size because of a slow network.
The increase causes the virtual memory of the Solution
Upgrade to MOVE AV Multi-Platform 4.8.1. Issue resolutions in updates and major releases are cumulative; Technical Support recommends that you install the latest version. To find the most recent release for your product, go to the Product Downloads site.
Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.
NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products. Affected ProductsLanguages:This article is available in the following languages: |
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