Windows Security Center intermittently incorrectly reports that Endpoint Security is disabled on Windows 10
Last Modified: 2022-03-22 05:02:48 Etc/GMT
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Windows Security Center intermittently incorrectly reports that Endpoint Security is disabled on Windows 10
Technical Articles ID:
KB91830
Last Modified: 2022-03-22 05:02:48 Etc/GMT Environment
Endpoint Security (ENS) Threat Prevention 10.7.0, 10.6.1 July Update and later Microsoft Windows Security Center (WSC) Microsoft Windows 10 Problem
The Windows Security Center (WSC) intermittently incorrectly reports that ENS is disabled. WSC can prompt to enable Windows Defender.
Solution
This issue is resolved in ENS 10.6.1 December 2019 Update and ENS 10.7.0 February 2020 Update. Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.
NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and documentation for more information about the Product Downloads site, and alternate locations for some products. Workaround
ENS is enabled and functioning, but isn't reported in the WSC. You can disable Windows Defender to avoid a conflict. Microsoft has provided the procedure below for customers to disable the Windows system toast notifications for Security and Maintenance. This action avoids alerting users to resulting false positive "antivirus disabled" messages. Use Group Policy settings to disable Windows Defender Antivirus:
(For more information, see this Microsoft article on group policy and Windows Defender Antivirus.)
(For more information, see this Microsoft article on disabling system toast notifications.)
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