!> Error - Could not run command to uninstall vscore helper util: -1 (Endpoint Security installation fails)
Last Modified: 2023-02-07 19:03:05 Etc/GMT
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!> Error - Could not run command to uninstall vscore helper util: -1 (Endpoint Security installation fails)
Technical Articles ID:
KB91559
Last Modified: 2023-02-07 19:03:05 Etc/GMT Environment
Endpoint Security (ENS) 10.x
Problem
The ENS installation fails. The Common BootStrapper log shows the following error: [BootstrapperMain] !> Error - Could not run command to uninstall vscore helper util: -1 [BootstrapperMain] VSCore uninstall helper failed. Returning!! Cause
Certificates in the chain are matched by name, and not key, and are probably not the correct certificates. This issue indicates that the system is configured with a higher minimum public key length than the default of 1024 bits. The Group Policy Object (GPO) policy most likely causes this issue. To confirm the configured minimum public key length, check the To determine if the requirements for what makes a signature trustworthy have been altered:
Solution
The ENS installation and product functionality work when To change
Affected ProductsLanguages:This article is available in the following languages: |
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