Error while configuring the MVISION migration
Last Modified: 2023-07-28 10:37:30 Etc/GMT
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Error while configuring the MVISION migration
Technical Articles ID:
KB91504
Last Modified: 2023-07-28 10:37:30 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.10.0 ePO - SaaS extension 5.10.0.204 Problem
Migration from ePO to ePO - SaaS fails, and managed systems fail to migrate to ePO - SaaS. The ePO Server INFO [core-CommandInvoker-thread-32] service.DownloadFrameworkAndCheckIn - INFO [core-CommandInvoker-thread-32] service.DownloadFrameworkAndCheckIn - Processing catalog xml file E:\Program... INFO [core-CommandInvoker-thread-32] service.DownloadFrameworkAndCheckIn - Processing XML file: E:\Program... INFO [core-CommandInvoker-thread-32] service.DownloadFrameworkAndCheckIn - Failed to load XML file E:\Program INFO [core-CommandInvoker-thread-32] service.DownloadFrameworkAndCheckIn - Failed to check catalog XML file E:\Program INFO [core-CommandInvoker-thread-32] service.DownloadFrameworkAndCheckIn - Exited with error code -2147467259 ERROR [core-CommandInvoker-thread-32] Command.GetDeploymentURLsCommand - Error while configuring the MVision migration java.io.FileNotFoundException: E:\Program Files (x86)\McAfee\EPOLIC~1\Server\temp\MigrationData61710\Windows\PkgCatalog.z (The system cannot find the file specified) at java.io.FileInputStream.open0(Native Method) ... at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) Cause
The ePO 5.10 task fails to create the required migration task.
Solution
If you face this issue, contact Technical Support and quote this article number. Hotfixes are created to address specific issues and are not posted publicly, but are available by contacting Technical Support. To contact Technical Support, go to the Create a Service Request page and log on to the ServicePortal.
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