ePolicy Orchestrator Pre-Installation Auditor tool flags an issue with 'Windows Updates'
Last Modified: 2023-07-28 06:15:26 Etc/GMT
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ePolicy Orchestrator Pre-Installation Auditor tool flags an issue with 'Windows Updates'
Technical Articles ID:
KB91473
Last Modified: 2023-07-28 06:15:26 Etc/GMT Environment
ePolicy Orchestrator (ePO) 5.x Pre-Installation Auditor (PIA) Tool NOTE: PIA Tool is also known as the Installation and Upgrade Precheck Tool. Problem
The ePO Pre-Installation Auditor tool flagged an issue with the Windows Updates check.
Cause
This check determines whether a Microsoft Windows Update is running or is scheduled to run in the future. Windows Updates can potentially, in rare cases, interfere with the ePO upgrade process. Solution
To ensure that Windows updates don't interfere with your ePO installation or upgrade, disable Windows updates. For more information, see this Microsoft Support document.
Related Information
For PIA-related content on the ServicePortal, see this list of Knowledge Base articles.
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