A system crash occurs on the ePO 5.10.0 Server service (Apache). The faulting module is
dal.dll.
The
Server_Server_Name.log (in
ePO_install_folder\DB\logs\) records the following error:
E #07360 NAIMSERV naimserv.cpp(717): Caught CEXCEPTIONINFOCPP: Dumping stack with module mappings
Windows Event Viewer records the following:
Source: Windows Error Reporting
Event ID: 1001
Source: Eposerver
Message: Fault bucket. Type 0 Event Name: APPCRASH Response: Not available Cab ID: 0 Problem signature: P1: Apache.exe P2: 2.4.33.0 P3: 5af39300 P4: dal.dll P5: 0 P6: 1 P7: 2 P8: 3 P9: 4 P10: 5 Attached files:6 These files may be available here: 7 Analysis symbol: 8 Rechecking for solution: 9 Report ID: 00 Report Status: 01 Hashed bucket: 02 None
Agent-server communication is also impeded because the service is unavailable.