Missing dependencies are required by extension DBSecDAM

Technical Articles ID: KB90871
Last Modified: 2023-12-08 05:55:56 Etc/GMT

Environment

Database Activity Monitoring (DAM)
Vulnerability Manager for Databases (DVM) 5.x
ePolicy Orchestrator (ePO) 5.x

Problem

When you add a DAM extension to ePO, you see the ePO Console display the error below:

Unable to install extension. Missing dependencies are required by extension DBSecDAM: RCCore:1.0.9.53113 dbsecdvm:5.2.4.53115 dbsecrdd:1.0.9.53116 DBSecDAMPolicy:5.2.4.53114 rsd:4.7.0. Ensure these extensions and minimum versions are installed.

Cause

The system core extensions must be upgraded in the correct order. The core extensions must be upgraded before the DAM or DVM extensions can be upgraded.

Solution

Perform the following steps:

Download and extract the .zip file containing the extensions from the Product Downloads site.

NOTE: The downloaded file contains the rccore.zip, dbsec.zip, dbsecrdd.zip, and dbsecdampolicy.zip files.
Install the rccore.zip core extension:
1. Open ePO.
2. Click Menu, Software, Extensions.
3. Click Install Extension.
4. Browse to the location of the rccore.zip extension file.
5. Select it and then click OK.
6. Click OK and installation of the extension completes.
Install the dbsec.zip core extension:
1. Click Menu, Software, Extensions.
2. Click Install Extension.
3. Browse to the location of the dbsec.zip extension file.
4. Select it and then click OK.
5. Click OK and installation of the extension completes.
Install the dbsecrdd.zip core extension:
1. Click Menu, Software, Extensions.
2. Click Install Extension.
3. Browse to the location of the dbsecrdd.zip extension file.
4. Select it and then click OK.
5. Click OK and installation of the extension completes.
Install the dbsecdampolicy.zip core extension:
1. Click Menu, Software, Extensions.
2. Click Install Extension.
3. Browse to the location of the dbsecdampolicy.zip extension file.
4. Select it and then click OK.
5. Click OK and installation of the extension completes.
After the Core extensions are successfully updated, update the DAM or DVM extensions in any sequence.

Affected Products

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Missing dependencies are required by extension DBSecDAM

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Affected Products

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Missing dependencies are required by extension DBSecDAM

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