An upgrade from ENS 10.5.4 August Update to ENS 10.6.0 completes successfully; but, there are missing Endpoint Security Platform (ESP) files. The ESP and Adaptive Threat Protection (ATP) services are also unable to start because of Validation Trust Protection (VTP) failures.
The
EndpointSecurityPlatform_Errors.log shows errors similar to the following:
08/23/2018 04:02:25.965 PM mfeesp(2552.1992) EpService.mfeesp.Error (EpService.cpp:456): Service failed to start due to errors
08/23/2018 04:02:26.809 PM McTray(352.3240) McTray.McTrayUPC.Error (dllmain.cpp:517): Endpoint Security Platform is not running!
08/23/2018 04:02:38.768 PM mfeesp(3788.4452) blframework.blvtp.Error (VerifyProcess.cpp:114): Trust failed with validation_state = 0
08/23/2018 04:02:38.768 PM mfeesp(3788.4452) blframework.blvtp.Error (VerifyProcess.cpp:152): ValidateModuleReport failed for 'C:\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\ReputationBO.dll'
08/23/2018 04:02:38.768 PM mfeesp(3788.4452) EpService.mfeesp.Error (EpService.cpp:365): Trust verification for C:\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\ReputationBO.dll component failed [Error = 0x5]
08/23/2018 04:02:38.768 PM mfeesp(3788.4452) EpService.mfeesp.Error (EpService.cpp:456): Service failed to start due to errors
08/23/2018 04:02:42.988 PM mfeesp(1408.1292) blframework.blvtp.Error (VerifyProcess.cpp:114): Trust failed with validation_state = 0
08/23/2018 04:02:42.988 PM mfeesp(1408.1292) blframework.blvtp.Error (VerifyProcess.cpp:152): ValidateModuleReport failed for 'C:\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\ReputationBO.dll'
08/23/2018 04:02:42.988 PM mfeesp(1408.1292) EpService.mfeesp.Error (EpService.cpp:365): Trust verification for C:\Program Files\McAfee\Endpoint Security\Endpoint Security Platform\ReputationBO.dll component failed [Error = 0x5]
08/23/2018 04:02:42.988 PM mfeesp(1408.1292) EpService.mfeesp.Error (EpService.cpp:456): Service failed to start due to errors