l'upgrade di ePO non riesce con i seguenti errori registrati:
Il
epoST.err file generato nella
%temp%\McAfeeLogs\EPOxxx-Troubleshoot\OutputFiles\ cartella registra il seguente errore:
Error encountered while running command:ext.install extension=file:///C:/PROGRA~2/McAfee/EPOLIC~1/INSTAL~1/ePO/EXTENS~2/epoST.zip
Il
ePO<ePO_Version_Number>-Install-MSI.log file registra quanto segue:
FAILURE: In LaunchApplication while trying to run the following program:
"C:\Users\ADMINI~1.CSP\AppData\Local\Temp\2\McAfeeLogs\EPO590-Troubleshoot\OutputFiles\epoST.bat"
Return code: 1
EPO590CALog: epoST.err: The following error occurred while executing this line:
EPO590CALog: epoST.err: C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed\EPOCore\5.9.1.251\install.xml:2673: java.sql.SQLException: Unable to update existing task: ePO Pending Orion Events Task
Il file
Orion. log registra il seguente errore, che viene ripetuto nel file di registro:
ERROR [scheduler-InternalTask-thread-2] queue.TaskQueueEngine - attempt to mark tasks as pending execution failed
java.sql.SQLException: Internal Query Processor Error: The query processor encountered an unexpected error during execution (HRESULT = 0x80040e19).