ePO upgrade fails with the following recorded errors:
The
epoST.err file generated in the
%temp%\McAfeeLogs\EPOxxx-Troubleshoot\OutputFiles\ folder records the following error:
Error encountered while running command:ext.install extension=file:///C:/PROGRA~2/McAfee/EPOLIC~1/INSTAL~1/ePO/EXTENS~2/epoST.zip
The
ePO<ePO_Version_Number>-Install-MSI.log file records the following:
FAILURE: In LaunchApplication while trying to run the following program:
"C:\Users\ADMINI~1.CSP\AppData\Local\Temp\2\McAfeeLogs\EPO590-Troubleshoot\OutputFiles\epoST.bat"
Return code: 1
EPO590CALog: epoST.err: The following error occurred while executing this line:
EPO590CALog: epoST.err: C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed\EPOCore\5.9.1.251\install.xml:2673: java.sql.SQLException: Unable to update existing task: EPO Pending Orion Events Task
The
Orion.log file records the following error, which is repeated throughout the log file:
ERROR [scheduler-InternalTask-thread-2] queue.TaskQueueEngine - attempt to mark tasks as pending execution failed
java.sql.SQLException: Internal Query Processor Error: The query processor encountered an unexpected error during execution (HRESULT = 0x80040e19).
