Adaptive mode client rules aren't processed properly
Last Modified: 2023-07-05 10:31:18 Etc/GMT
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Adaptive mode client rules aren't processed properly
Technical Articles ID:
KB90759
Last Modified: 2023-07-05 10:31:18 Etc/GMT Environment
Endpoint Security (ENS) Firewall 10.x
Problem
The ePolicy Orchestrator (ePO) server and ENS Property Translator task don't properly process ENS Firewall Adaptive mode client rules. The ePO server java.sql.SQLException: The conversion of a varchar data type to a datetime data type resulted in an out-of-range value 2018-07-18 11:14:18,793 ERROR [scheduler-TaskQueueEngine-thread-2] propertytranslator.FCFWClientRuleProcessor - Processing rules failed for tenant: 1. java.sql.SQLException: La conversión del tipo de datos varchar en datetime produjo un valor fuera de intervalo. Cause
This issue occurs when the SQL user account is set to a non-English language. The conversion of values needed for the list of remaining systems results in values that are out of range. Because the values are out of range, ePO fails to display them.
Solution
Change the SQL user account to English. To configure the default language option:
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